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Overnight Operations Manager

Country : USA

State : New York

County : Richmond County

Town : New York

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description

You're a natural teacher and coach. You have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. You will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of operations management, including execution of Company standards in recruiting, hiring, training, customer service, and visual merchandising. It is all these activities together that will drive sales to maximize profit goals for your store and lead you and your team to success. Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you've come to the right place. To learn more about the incredible impact we're making on both our local and global communities, Click Here!
- Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
- Coaching and motivating your team to inspire top performance and an exceptional operational experience
- Act as a partner between store leadership and corporate business partners
- Maintains a high level of customer focus and leads by example with clear and engaging communication
- Executes company initiatives, gameplan compliance and ongoing maintenance to impact the customer experience
- Reconciles and files nightly paperwork, WSSR, store to store transfer documents, store shipment manifests and all other receiving documents per company policy
- Partners / communicates any issues / challenges to DM / Store Managers
- Delegates team members to appropriate division within their property based on workload and / or task demand
- Follows all loss prevention policies to minimalize potential shrink
- Oversees the entire property operation to ensure execution of all operational initiatives
- This position would report to the District Manager of the Overnight Mall Operations Team


- Demonstrated leadership ability with at least 2 years of experience in a General Manager role
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability - including nights, weekends, and holidays
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