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Polo Factory Store - General Manager

Country : USA USA

State : Michigan

County : Oakland County

Town : Auburn Hills

Category : Management

Contract type : Permanent

Availability : Full time

Job description

Our Polo Ralph Lauren General Managers lead the store team and support the District Manager by overseeing, facilitating and directing the overall duties of daily tasks to achieve financial plan while promoting a positive work environment.Results are achieved through optimizing customer engagement, talent management and increasing productivity, while delivering the highest level of integrity standards.The key to our success is hiring PEOPLE who are: Passionate, Enthusiastic, Outgoing, Poised, Leaders, and Engaged.
Essential Duties & Responsibilities
- Own sales and profit performance in assigned store, ensuring that sales and margin goals are met
- Partner with Senior Management to develop operating budgets and monitor performance
- Achieve store shrinkage goals and establish/implement new and existing loss prevention procedures
- Own the recruitment, selection, supervision, and development of leadership team to maximize sales and profit performance
- Coach and mentor staff to achieve optimal results; including succession planning for current and future positions
- Promote and maintain an exceptional employee experience; lead by example at all times
- Establish, monitor and work with all managers to ensure successful implementation of brand presentation
- Direct the execution of promotional strategies and programs, assuring that they support marketing and profit objectives
- Maintain a leadership role in community and charity events
- Provide consistent feedback to buyers and planners to identify merchandise classifications of high sales or profit potential


- Associate/Bachelor's degree preferred or equivalent experience
- 3-5 years of Retail Management experience with at least 3 years supervising others in a retail and/or multi-unit environment
- Ability to communicate with customers and store personnel
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office
- Ability to operate the register
- Ability to stand, move and walk for multiple hours
- Ability to work a flexible schedule to meet the needs of the business, which will require day/evening, weekend and may include overnight shifts
- Ability to build and maintain positive working relationships with customers, management and co-workers.
- Lift up to 30 pounds and moderate climbing required
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