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Process Improvement Senior Specialist - Asset Protection

Country : USA USA

State : Texas

County : Collin County

Town : Plano

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

Job description

Process Improvement Senior Specialist - Asset Protection
- Support key operational processes for shrink including stores, SSC, DLC and RCL
- Provides guidance for shrink trends and partners appropriately for resolution both in Home Office and Field
- Supports direction of key programs for Asset Protection teams designed to teach them operational controls to eliminate shrink
- Supports the design, build and development of intuitive systems and reporting for shrink elimination in partnership with the Process Improvement Manager
- Supports additions or modifications to company-wide best practices based off of analytics for shrink improvement and communicates to appropriate partners
- Coordinates with appropriate business partners on a regular basis to participate in discussion of shrink trends
- Consistently meets established performance standards for this role, including but not limited to shrinkage, safety, sales, customer service, productivity, and expense controls
- Travel 10-15%

Profile

- College education or equivalent work experience
- 3+ years of experience in SQL, statistical analysis, relational databases
- Strong working knowledge of: SQL, Microsoft Office, Reporting tools (Tableau, Oracle, OBIEE, BI Publisher
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