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Recruitment & HR Specialist

Country : USA USA

State : Massachusetts

County : Norfolk County

Town : NEEDHAM

Category : Human Resources

Contract type : Permanent

Availability : Full time

Job description

Are you looking to build a career in Human Resources?

In this role as Recruitment Coordinator, you will provide professional administrative service to both Retail and Corporate employees, managers, and the wider HR team in all administrative aspects of the recruitment process. This role will provide administrative support for the HR team and providing exceptional customer service to our employees, and managers. While this role will focus on recruitment, there is ample opportunity to work across the broader HR Team and support in special projects.

What You'll Do:

  • Provide insight and feedback to Recruitment Manager to implement appropriate best practices in the region.
  • Serve as internal customer service for our employment base during their employment life cycle.
  • Work with hiring managers to ensure recruitment processes and activities are consistent, reflect best practice, current legislation and brand values, promoting Clarks as an employer of choice
  • Fully leverage the e-recruitment systems capabilities to maintain the integrity of process and to ensure most current information is available to candidates.
  • Work along with Recruitment Manager to develop and maintain a talent pool of internal and external candidates with potential for future vacancies.
  • Screen and schedule candidates, manage and conduct interviews and recruitment events for a diverse range of roles.
  • Escalate any process improvements which would deliver an improved service experience.
  • Research and provide knowledgeable guidance and advice on HR policies, I-9 issues and new hire procedures to managers which are in line with Clarks policy and legislation; ensuring that best practice is adhered to at all times.
  • Act as a brand ambassador at all times - specifically when working with external providers
  • Manage the Unemployment process from start to finish. Work with outside vendor to ensure that all cases are properly coded and responded to. Work with line managers on appeal and hearing. Keep comprehensive database of all unemployment claims and charges. Work with outside vendor to ensure proper billing and support.
What You'll Bring With You:

  • You love to problem solve, create resolutions, and come up with improvements to current processes.
  • A team environment is for you! You love to work across the department and levels
  • Interested in a career in HR. You might even have a few years of experience as a HR Assistant or HR Admin
  • Have a Bachelor's Degree or relevant experience.
  • Great communication and customer service skills! You love to follow up through email or phone
  • Basic Excel and a good level of Microsoft Word.
  • Confidentiality is paramount
About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.

This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all - bringing to life Clarks' new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.

Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.
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