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Regional Ecommerce Manager | New York

Country : USA USA

State : New York

Town : New York

Category : Sales

Contract type : Permanent

Availability : Full time

Company presentation

Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields.

Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table.

In return, we provide comprehensive induction and training programmes, and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the benefits that flow from our employees' external pursuits.

We raise our bar high at Aesop and never lower it; this is one of the keys to our success and one of the many reasons why people wish to work here. If you would like to join Aesop, we invite you to peruse our current career opportunities.

Job description

PURPOSE

The Regional Ecommerce Manager reports to the Head of Retail, Americas with dotted line accountabilities to the General Manager, Digital & Technology and requires strong leadership, as well as a seasoned commercial and problem-solving mindset. This role operates as part of the extended Global Digital leadership team and directly contributes to Aesop's omnichannel strategy.

As the regional lead for the online channel, the role is responsible for driving Aesop Americas online growth strategy, roadmap, investments and channel mix. This will be achieved by analyzing and communicating performance to cross-functional stakeholders, understanding trends, and identifying opportunities for CX optimization. Working in collaboration with regional and global functions to drive improved customer and commercial outcomes in areas such as digital marketing, digital product and customer experience.

PURPOSE

The Regional Ecommerce Manager reports to the Head of Retail, Americas with dotted line accountabilities to the General Manager, Digital & Technology and requires strong leadership, as well as a seasoned commercial and problem-solving mindset. This role operates as part of the extended Global Digital leadership team and directly contributes to Aesop's omnichannel strategy.

As the regional lead for the online channel, the role is responsible for driving Aesop Americas online growth strategy, roadmap, investments and channel mix. This will be achieved by analyzing and communicating performance to cross-functional stakeholders, understanding trends, and identifying opportunities for CX optimization. Working in collaboration with regional and global functions to drive improved customer and commercial outcomes in areas such as digital marketing, digital product and customer experience.

Profile

SKILLS & QUALIFICATIONS

  • 5+ years of e-commerce or omni-channel experience (beauty or cosmetics industry preferred but not required)
  • 2-3 years of proven hands-on experience within an e-commerce team and direct experience managing a team
  • Previous experience in a similar role within an ecommerce or sales environment
  • Strong commercial acumen, analytical and reporting experience with meticulous attention to detail
  • Contributes and leads meetings with confidence, direction, and clear actionable outcomes
  • Thrives in a fast paced and growing environment
  • Proactive, action orientated, and committed to delivering results consistently
  • An ability to manage teams with autonomy and drives results through team delegation and collaboration
  • Comfortable managing multiple responsibilities, refining priorities and ensuring team alignment
  • Is nimble in the face of challenge and approaches problems with a confident and solution-oriented mindset
  • Experience managing multiple priorities, adapting, and changing priorities as needed
  • Proficient in Google Analytics and Excel (i.e. - vlook up & pivot tables)
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