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Regional Manager

Country : USA USA

Town : West Coast of the United States

Category : Retail management

Contract type : Permanent

Availability : Full time

Company presentation

Our North America region is made up of 76 retail locations across the US and Canada with our flagship store in SoHo, New York City. We are primarily based out of our Los Angeles studios, bringing our brand' infamous aesthetic to the West Hollywood hills.

Job description

Our Regional Manager will have several years of specialty retail experience in a leadership role. Emphasis on customer experience, operations, talent and business acumen to lead stores successfully. Our Regional Manager will oversee locations in California, Arizona, Hawaii, Washington, and Nevada. The candidate must have a clear understanding of our Brand, business operations, how to maximize profitability, and ensure visual and operational standards are achieved within the West.
Must be able to work a flexible schedule according to the needs of the business including evenings, weekends and holidays.
- Drives business results by analyzing business trends, maximizing daily sales plans and coaching and development of teams.
- Provides consistent feedback that motivates our team and fosters a team environment by using effective communication skills.
- Plans, delegates and follows up on action items, floor directives, and Company initiatives, and ensures expectations and objectives are met timely and executed effectively.
- Fosters a positive work environment that encourages design thinking with an open door policy.
- Attracts, recruits, and retains talent. Develops teams to provide the best customer experience while driving sales.
- Retains top tier talent to ensure successful succession and growth opportunities within market and other channels across North America territory.
- Maintains a high degree of personal integrity and hires a team with the same values.
- Creates and reinforces a proactive customer centric environment.
- Maintains visually inspiring stores by ensuring teams are effectively carrying out directives and maintaining visual standards at all times.
- Understands and adheres to all company policies and procedures throughout the West.
- Creates a fun and aspirational in-store atmosphere that encourages customers to engage with AllSaints
- Sets a clear vision on the environment, in order to create the buy-in and support of the management team, so they grow and evolve this with every member in their store.
- Devise and deliver a regional business plan which has tangible goals to aim for. This plan will be reviewed regularly to ensure the store is on track to deliver the best standards.
- Lead an efficient process in executing operational excellence. The teams will be inspired to achieve excellence and ensure the stores have a clear and driven process, while keeping costs to a minimum to ensure maximum profitability.
- Consider the customer and set a compelling story from a visual perspective, balancing commerciality with in store experience to deliver an exciting store experience.
- Lead, coach and develop the management team to go above and beyond.
- Push self-development and ability to personally grow own capabilities as a leader.
- Support peers in other regions and participate in projects and Company initiatives.
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