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Regional Manager of Asset Protection

Country : USA

State : California

County : San Francisco County

Town : San Francisco

Category : Retail management

Contract type : Permanent

Availability : Full time

Company presentation

At Abercrombie & Fitch, quality is in our roots and we're on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for the incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open workspace, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand's legacy.

Job description

- Responsible for achieving financial shortage goals and developing strong partnerships with Regional and District Managers while providing support on all shortage related topics across assigned region (75-110 stores domestically, 40-60 internationally)
- Strong command of business metric analysis and shrink correlations
- Develop plan for addressing shortage concerns through training and weekly store visits. Works with Director of Asset Protection to develop and execute strategies based on the needs of the region
- Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
- Work with field Asset Protection team (DMAP, API, and APA) to prioritize stores requiring immediate support, and develop plan to address needs through the coordination of "blitz" programs, internal interviews, or tailored training.
- Liaison with ORC department on consistent basis to ensure significant external trends are addressed and prioritized
- Partner with Regional Manager to ensure inclusion in all training meetings, conference calls, store visits, and any communication to generate awareness on shortage topics.
- Will be required to, at times, efficiently recruit, hire, and train Asset Protection Agents and Investigators, as well as, ensuring compliance with shoplifting apprehension policies
- Work with Director to maintain effective staffing levels.
- Routine assessment of store operations, pre shrink indicators, and safety compliance measures through operational audits
- Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
- Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
- Maintain and operate within quarterly regional travel budgets
- Active participation and collaboration on department resource committees
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