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Retail Beauty Training Manager - Clinique - Full-Time - Herald Square - New York, ny

Country : USA

State : New York

Town : New York

Category : Human Resources

Contract type : Permanent

Availability : Full time

Job description

Principal Objective
Drive retail
sales in Macys Herald Square through counter coaching, artistry training and
event participation.
- Collaborate
with Sales Counter Manager and work closely with the Business Manager to
identify Education & Training needs of the overall business
- Determine
and address the needs of individual Consultants in concert with the overall
business objectives
- Work with the Education
Executive and Sales Executives to implement training techniques and to
deliver product updates
- Work in conjunction with
Sales/Operations Managers to track Educational objectives-ELearning,
Activation Rallies, GWP Educational Planning, Seasonal Schools and
- This
position will be evaluated on monthly achievement to sales plan.
- Support
artistry, selling and clientele skills of Consultants through hands on
demonstration and follow up
- Enhance Macy*s
"My Client" by coaching Consultants on proper Clientele procedures to
increase client base and build relationships with customers
- Help to support counter
trainings as needed, including individualized coaching, in-store
workshops, checks as well as specialized retailer programs and duties
- Ensure
that each Consultant properly utilizes sales building tools such as Makeup
Lessons, Appointment books, Macy*s Magic selling, outreach programs and
special events
- Provide
assistance in the preparation of makeup caddies and supplies for events
and assist with event set-up
- Monitor
and reinforce image guidelines and dress code
- Maintain
merchandising guidelines and counter cleanliness
Please note in some of these roles you may be hired by the Department Store and not the Estee Lauder Companies. The Department Store will make all final hiring decisions.
- 2+
years relevant work experience, including 1+ years' experience as a
Clinique Consultant or Counter Manager
- Education
or training experience is preferred
- A
proven track record of booking events, achieving retail sales plans, and
demonstrating outstanding customer service skills
- Flexible
& dependable with a willingness and ability to enthusiastically step into
whatever role is needed for the benefit of the team/counter and to work varying
schedules including nights and weekends
- Have
ability to foster a quality work environment through leadership by example,
ongoing Associate recognition, timely resolution of Associate conflict and
motivational tactics to drive sales and client development
- Demonstrate ability to build relationships with and influence
others, including customers, Consultants, vendors and managers through
effective and constant communication
- Enjoy meeting and interacting with customers; Demonstrate an
enthusiastic and positive attitude
- Be able to work in a fast-paced environment, handle multiple
priorities and quickly learn new procedures
- Teamwork oriented with the ability to lead a learning
- Excellent management and organizational skills
- Ability to build and maintain strong vendor partnerships in
order to maximize business results
- Ability to develop and coach others and bring out their best
- Experience in Social Selling (VSS)
- Social Media savvy
Job: Retail - Store
Primary Location: US-NY-New York
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 208671
We are an equal opportunity employer. Minorities, women, veterans, and
individuals with disabilities are encouraged to apply. It is Company's policy not
to discriminate against any employee or applicant for employment on the basis of
race, color, creed, religion, national origin, ancestry, citizenship status, age,
sex or gender (including pregnancy, childbirth and related medical conditions),
gender identity or gender expression (including transgender status), sexual orientation,
marital status, military service and veteran status, physical or mental disability,
protected medical condition as defined by applicable state or local law, genetic information,
or any other characteristic protected by applicable federal, state, or local laws and ordinances.
The Company will endeavor to provide a reasonable accommodation consistent with the law to
otherwise qualified employees and prospective employees with a disability and to employees and
prospective employees with needs related to their religious observance or practices.
Should you wish to apply for this position or any other position with the Company and you
believe you require assistance to complete an application or participate in an interview,
please contact USApplicantAccommodations@Estee.com.
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