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Orlando, FL, US
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Retail District Manager, Florida North

Country : USA USA

State : Florida

County : Orange County

Town : Orlando

Category : Retail management

Contract type : Permanent

Availability : Full time

Job description

Drive your district's profitability by:
- Meeting or exceeding district sales and profit targets
- Coaching Store Leaders to drive commercial success and excel in customer service
- Ensuring proper execution of established policies, procedures, initiatives and directives
KEY RELATIONSHIPS
- Customers
- Peers and Line Leader
- Vendors and Support Functions (i.e. Store Operations, Retail Training, Retail Marketing, Visual Excellence, HR, Talent Acquisition etc.)
- Local Administration (i.e., mall management)
Retail District Manager
Position
Line of Business: Retail
Department: Field Operations
Location (City): Various
Working Relationship
Direct Reporting Line (ad): Director of Stores
Indirect / 2nd Direct Reporting Line:
Personnel Managed (Y/N): Y
Key Interfaces (Relationships with other dept/groups): Customers, Peers, Supervisor, Vendors and Supports Functions
YOU LEAD A SERVICE CULTURE
- Drive a service and selling culture in the district through leadership of adidas Group service model
- Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Leaders
- Analyzes Net Promotor Score results and communicates them to his/her district team to drive continuous service improvement
- Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our store associate mobile device.
YOU LEAD STORE OPERATIONS
- Plan and prioritize structured store visits to maximize the district's performance
- Dedicate a minimum of 3½ days per week to completing store visits and ensure all stores in the district are visited at least once per month (exceptions must be approved by the Market Retail Director)
- Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives and directives
- Lead change management process with initiatives as relevant
- Assess and make recommendations to improve the commercial viability and availability of products for the district's stores
- Manage loss prevention as well as health and safety risks
YOU LEAD BRAND AND PRODUCT EXPERTISE
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Demonstrate a passion for sport, culture and community, encouraging Store Leaders to lead this through their people at all times
- Maintain established in-store Retail Experience and Visual Excellence standards in partnership with Visual Excellence Regional and Area Leaders, according to directives in all stores within the district
- Partner with Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store
YOU LEAD DISTRICT PROFITABILITY
- Take full ownership of the district and its commercial success
- Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Leaders
- Coach Store Leaders to increase their stores' sales, productivity and profitability
- Ensure the legal and financial integrity of the district's store portfolio

Profile

YOU LEAD, COACH AND DEVELOP
- Lead the recruitment, on-boarding, training and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training
- Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely
- Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
- Own succession planning for the district
- Complete all District Leader training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
- Deliver best practice implementation to drive overall Market and Global retail performance
- Ensure compliance to established HR policies and procedures
Knowledge Skills and Abilities:
- Must possess and consistently exhibit the competencies relative to the position
- Excellent Skills in operating personal computers, POS systems, and various software
packages including MS office
- Knowledge and understanding of profit and loss statement and store Key Performance
Indicators to make
commercial decisions based on sound financial judgment
- Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
- Excellent time management and problem solving skills as well as the ability to use good judgment and make strong independent decisions
- Demonstrate an inspirational attitude that contributes to a positive team environment
- Ability to travel 50% of the time to all stores within designated district and in some cases with
limited notice
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