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Tualatin, Oregon, US
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Retail Operations Manager

Country : USA USA

State : Oregon

County : Washington

Town : Tualatin

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

Ulta Beauty is the largest specialty beauty retailer in the United States and the place for the true beauty enthusiast who gets butterflies as she shops for beauty and experiments throughout our store. We are the only one to provide our guests prestige, mass and salon products and services under one roof – All Things Beauty, All in One Place™. We put our guests at the center of all we do, committing to offer her unrivaled ways to be beautiful in an environment that provides the thrill of exploration and delight of discovery.

Job description

Leading a high-performing team comprised of the Merchandise & Service Coordinator along with store associates to complete tasks, you will have overall responsibility for all aspects of store operations, including inventory-related processes, merchandise resets, visual ad sets and pricing compliance. This is a high-visibility role, creating WOW guest experiences-providing clarity, simplicity and on-demand wish fulfillment, through an availability of the right products at the right time and at the right price. For those with a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving retail dynamics, this is an opportunity to build on the legacy of performance that is uniquely, distinctively Ulta Beauty. If all of this sounds interesting, you'll be tasked with accomplishing these goals by: Championing and modeling the Ulta Beauty mission, vision and values Prioritizing and executing product and marketing resets, pricing updates, inventory related tasks along with replenishment Establishing strong vendor partnerships that are mutually beneficial in delivering shipment and planogram expectations Meeting/exceeding sales, profitability and operational goals Forecasting/adjusting payroll to maximize productivity and workload Enhancing the Ulta Beauty brand through "wow" guest experiences, promoting the Ulta Beauty loyalty and guest service programs Reviewing/interpreting financial and operational reporting, including store visit and audit results Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent Enhancing associate engagement by building a high-performance environment that inspires and encourages Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support Ensuring adherence to all Ulta Beauty policies, procedures and standards Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention Supporting continuous improvement by implementing company programs and influencing adoption

Profile

Qualified candidates will be proven retail leaders who possess 2-3+ years of demonstrated experience in attracting, developing and motivating top talent in a dynamic, ever-changing environment-leading associates through the change curve while developing collaborative relationships. Additional requirements include: Driving top-line sales, interpreting reporting data, managing payroll and controlling expenses A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives Proficiency with MS Office and Apple devices Strong collaboration, organizational and prioritization skills Adaptability to flex to changing priorities and expectations The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays The ability to attend business meetings/trainings A Bachelor's degree is preferred, but not required Essential Functions: On a regular basis, requires the ability to walk On a regular basis, requires the ability to reach with hands and arms On a regular basis, requires the ability to stand for a minimum of 4 hours On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and balance
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