Address
Los Angeles, CA, US
Los Angeles, CA, US
Sales Account Manager (Account Luxury Manager)
Category : Sales
Contract type : Permanent
Availability : Full time
Company presentation
The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the life cycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA.
Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, and flexible work hours!
Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, and flexible work hours!
Job description
The Account Luxury Manager (ALM) is a key sales position at The RealReal. As an ALM, you will use your sales and relationship acumen to drive repeat business by acquiring consigned items from our existing clients.
You have an entrepreneurial spirit and can adapt to shifting priorities to achieve and exceed sales goals. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability.
Above all, you embody the TRR culture through collaboration, driving results, and building for the future.
Compensation | Benefits | Perks
What You Bring To The Role
GHRR7457 #LI-JP36 #LI-Hybrid
You have an entrepreneurial spirit and can adapt to shifting priorities to achieve and exceed sales goals. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability.
Above all, you embody the TRR culture through collaboration, driving results, and building for the future.
Compensation | Benefits | Perks
- Base salary plus uncapped commission
- $1,500/month commission + additional $500 bonus potential (at target) - top performers earning over $3,500/month
- Annual Elite Club Trip for top performers
- Monthly sales competitions (i.e. cash | prizes | site credit | stock)
- 401K (with company matching up to $1000)
- Medical, Dental, & Vision Insurance
- Drive new sales from established consignors
- Follow-up on sales leads generated by marketing team
- Leverage strong consignor relationships to gain referrals for new consignors
- Outreach daily to existing clients (50-100 per day)
- Attend client appointments (typically less than 30 miles one way - mileage reimbursed)
- Provide an outstanding customer experience
- Review contract with client during virtual or at-home appointments
- We'll train you to set pricing expectations and develop deep knowledge of luxury
- Must live within 25 miles of assigned territory
What You Bring To The Role
- Motivated by a competitive spirit to excel and achieve in a sales driven environment
- Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly
- Efficiency and strong organizational, time management and communication skills
- Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM
- Ability to commit to 40 hours per week and occasionally work off-hours
- Ability to lift and move up to 25 lbs
- Ability to travel 50% within local market
- Must live within 25 miles of assigned territory
- Ability to meet with clients in person regularly anywhere in assigned territory
- A current, valid driver's license (except in Manhattan and Chicago markets)
- Car insurance that meets or exceeds local requirements
- A satisfactory Motor Vehicle Record (MVR)
GHRR7457 #LI-JP36 #LI-Hybrid
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