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Sales Supervisor - Boston

Country : USA

State : Massachusetts

County : Suffolk County

Town : Boston

Category : Sales

Contract type : Permanent

Availability : Full time

Company presentation

Launched in 2002, alice + olivia by Stacey Bendet is a brand that allows customers to express their personal style. With clothing that juxtaposes the whimsical and flirty with the sexy and sophisticated, a+o epitomizes the personality and perspective of its founder, Stacey Bendet. The brand was born from Stacey's personal quest to create the perfect pair of pants, and has since grown into a full lifestyle collection including ready-to-wear, gowns, shoes, handbags accessories, and eyewear. The brand is a Hollywood favorite with celebrity fans including Gwyneth Paltrow, Sarah Jessica Parker, Michelle Obama, Jessica Alba, and Kourtney Kardashian.

alice + olivia by Stacey Bendet is available at the brand's thirty-five free-standing boutiques located in New York, Los Angeles, Atlanta, Boston, Chicago, Dallas, East Hampton, Greenwich, Houston, Malibu, Manhasset, Miami, Orange County, San Francisco, Southampton, Washington D.C., Hong Kong, Tokyo, Kuwait, Dubai, Singapore, Shanghai, Doha, Taipei, Macau, Chengdu, Bangkok, and at aliceandolivia.com. alice + olivia is also available at over 800 select department and specialty stores worldwide, including Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Net-a-Porter, Lane Crawford, Isetan, Hankyu, Harvey Nichols, Harrods, and Galeries Lafayette.

Job description

What you will do around here...

Sales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. Sales Supervisor will support Assistant and Store manager in the training and development of sales team.

You can expect to...
- Meet personal and store sales goals
- Assist in the tracking, monitoring, and communication of business results
- Develop and maintain long lasting client relationships by establishing a returning client base
- Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
- Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
- Satisfy company KPI requirements
- Ensure that each customer receives outstanding customer service
- Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
- Ensure image and grooming standards are professional and reflective of the brand image
- Implement and maintain all merchandising directives to company standard
- Monitor organization and upkeep of both the front and back of house
- Encourage associates to take ownership of their sales performance
- Responsible for knowing and executing daily operations of opening and closing procedures


- Customer Focus
- Drive for results
- Team player
- Time management
- Personal credibility
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