Sales Supervisor - Nyc Soho
Country : USA
State : New York
Town : New York
Category : Sales
Contract type : Permanent
Availability : Full time
Company presentation
alice + olivia by Stacey Bendet is available at the brand's thirty-five free-standing boutiques located in New York, Los Angeles, Atlanta, Boston, Chicago, Dallas, East Hampton, Greenwich, Houston, Malibu, Manhasset, Miami, Orange County, San Francisco, Southampton, Washington D.C., Hong Kong, Tokyo, Kuwait, Dubai, Singapore, Shanghai, Doha, Taipei, Macau, Chengdu, Bangkok, and at aliceandolivia.com. alice + olivia is also available at over 800 select department and specialty stores worldwide, including Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Net-a-Porter, Lane Crawford, Isetan, Hankyu, Harvey Nichols, Harrods, and Galeries Lafayette.
Job description
COMPETENCIES:
- Customer Focus
- Drive for results
- Team player
- Time management
- Personal credibility
RESPONSIBILITIES:
- Meet personal and store sales goals
- Assist in the tracking, monitoring, and communication of business results
- Develop and maintain long lasting client relationships by establishing a returning client base
- Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
- Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
- Satisfy company KPI requirements
- Ensure that each customer receives outstanding customer service
- Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
- Ensure image and grooming standards are professional and reflective of the brand image
- Implement and maintain all merchandising directives to company standard
- Monitor organization and upkeep of both the front and back of house
- Encourage associates to take ownership of their sales performance
- Responsible for knowing and executing daily operations of opening and closing procedures