New York, NY, US
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Senior, Account Manager

Country : USA USA

State : New York

Town : New York

Category : Sales

Contract type : Permanent

Availability : Full time

Job description

Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.
Macy's Media Network connects brands to consumers through data-driven marketing solutions. With more than 40M active customers annually, more than 500 stores, and one of the largest e-commerce platforms in the US, Macy's is uniquely positioned to become a premier destination for fashion brands seeking to reach relevant audiences with personalized content. We are looking for experienced sales and marketing professionals to drive the innovation of this new retail media business for Macy's. Join us and help shape the future of an iconic brand.
Job Overview
Macy's Media Network is looking for a dynamic self-starter to join our growing team. The Senior, Account Manager will be the primary relationship manager and thought partner coordinating the development of strategic advertising plans with our clients and internal teams. The Senior, Account Manager will spearhead the end-to-end client relationship from drafting the initial proposal (in conjunction with the Sales team), to leading negotiations, monitoring execution and delivering post-campaign reporting. The Senior, Account Manager will continue to look for ways to improve the relationship and look for new opportunities to grow the account with Macy's Media Network. The Senior, Account Manager will work closely with the Media Planning and Analytics teams as well as key contacts within Macy's Merchant Marketing and Customer Insights teams to build and report on holistic proposals and plans for our clients. The Senior, Account Manager will also work with the Ad Operations / Creative team to ensure campaigns are executed as planned. The Senior, Account Manager will share feedback and insights on new partnership opportunities or strategies that should be considered in the future as we further grow the Macy's Media Network offering. This is a unique opportunity to work in an entrepreneurial environment (brand new offering in the market, small and nimble team) with the resources, organizational support and existing vendor relationships of an industry leader.
Essential Functions
- Establish yourself as a trusted advisor and thought partner for clients
- Act as the main point of contact and coordinate the inputs from cross-functional stakeholders
- Lead meetings and spearhead the creation of PowerPoint presentations built with input from cross-functional partners as needed
- Contribute to the development of thoughtful, innovative and strategic marketing plans for advertisers based on a deep understanding of Macy's onsite/off site offerings, thorough knowledge of the advertisers objectives/KPIs and within the framework of the business rules
- Maintenance of and adherence to the rate card with an eye on yield management as vendor relationships are fostered and contracts negotiated
- Partner with Creative and Ad Operations counterparts to ensure plans are integrated and executed appropriately
Qualifications and Competencies
Education Requirements
Min/Preferred Education Level Description
Minimum 4 Year / Bachelors Degree Bachelor's or advanced degree in Business, Marketing or related field
Years Of Experience
Minimum Years of Experience - 5 Years
Maximum Years of Experience - 8 Years
Comments - Bachelor's or advanced degree in Business, Marketing or related field
- 5-8 years of experience in ad sales / account management or digital marketing/media
- Deep knowledge of media, advertising, data and programmatic landscape
- Strong existing relationships across the digital ecosystem
- Proven ability to manage relationships (both internal and external)
- Strong analytic, strategic and problem solving skills
- Excellent communication and presentation skills
- Proven organizational skills and flawless attention to detail
- Proficiency in PowerPoint and Excel
- Knowledge of the terminology and mechanics of the online advertising industry; knowledge of retail media is a plus
- Ability to thrive and be resourceful in a fast-paced environment
This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here.
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