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Senior Analyst, IT Contract Specialist

Country : USA USA

State : Texas

County : Dallas County

Town : Irving

Category : IT - Web

Contract type : Permanent

Availability : Full time

Company presentation

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Job description

Job Summary:

The Senior IT Contract Specialist is responsible for managing IT contract life cycles and reducing the occurrence of unplanned contract expirations. The position acts as a key contact and subject matter expert for complex outsourced service agreements as well as enterprise software, infrastructure, and telecom contracts. Additionally, this position manages the contract execution process and participates in negotiations. The position may be called upon to perform some services procurement tasks and other cross-functional duties such as contingent workforce onboarding coordination.

Administer lifecycle of IT contracts and statements of work to ensure timely renewals.
  • Implement and administer a contract management database of key terms, conditions, and renewal dates for the IT portfolio.
  • Coordinate IT leader, technical, business, and legal involvement at the appropriate times.
  • Work with assigned suppliers to develop and implement governance processes designed to support continual service improvement.
  • Serve as contact person for employees and vendors concerning vendor services and products, licensing agreements, and contract initiations and renewals.
  • Routinely assist spend management on sourcing activities, such as requests for information (RFIs) and requests for proposal (RFPs).
  • Job Requirements:

    • 5+ years' experience in IT-related procurement or contract management
    • Experience working with and building relationships with both internal and external service providers, including monitoring compliance
    • Knowledge of contracting trends, licensing models (especially enterprise software), and traditional and emerging contract and vendor performance models
    • Proficient with MS-Office, particularly Microsoft Word, Excel, and PowerPoint
    • Contract Management System experience
    Bachelor's Degree
  • Specific experience developing standard contract terms and conditions for IT-related contracts
  • Proven ability to create and document procedures and processes
  • Experience with interpreting and amending large outsourced services agreements
  • Oracle E-Business Suite experience
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