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Senior Business Operations Leader: New York

Country : USA

State : New York

Town : New York

Category : Sales

Contract type : Permanent

Availability : Full time

Company presentation

You'll explore new business opportunities and partner with our most critical lines of business to find new ways to increase customer loyalty, drive sales growth, and improve the customer experience.

Job description

Macy's Strategy is an in-house strategy consulting group responsible for creating and pursuing strategies that can have meaningful impact on top- and bottom-line financial results. Applying analytical rigor and structured problem-solving, the Strategic Business Development group is engaging with business leaders across core retail functions in strategic problem solving for critical business problems. As change agents, the Strategic Business Development team is responsible not only for the formulation of these strategies but also for engaging cross-functional teams in their pursuit.

Reporting to the VP, Strategy & Business Development, the Senior Business Operations Leader will execute across a strategic and operational capacity based on the needs of the business, working closely with the VP, Strategy & Business Development. The Senior Business Operations Leader will be responsible for helping drive key operating meetings both in developing agenda, content, and preparations with senior leadership. They will also serve a key role in driving continuity across topics relevant for management and the board including overall business updates, strategic initiatives, and innovation/business development topics. The Senior Business Operations Leader will also provide strategic oversight and thought partnership to the VP, Strategy & Business Development. From time to time, there may be special projects that require the Senior Business Operations Leader to execute on discovery, due-diligence, strategy development, and recommendation. The Senior Strategic Operations Lead will contribute to driving a culture of ownership and accountability around the corporate strategy and driving innovation for future growth. He / she will be responsible for creating content for updates to across key strategic topics and will have significant exposure to business leaders across the organization.

Since this Senior Business Operations Leader will serve as a "change agent", experience (and comfort) with influencing teams without formal authority is important for success in this role. The Senior Business Operations Leader will have significant day-to-day exposure to business leaders across the organization. Therefore, the role requires strong communication and collaboration skills. Perform other duties as assigned.
Essential Functions:
- Support key Macy's operating cadences including weekly business updates, monthly and quarterly operating programs to align with strategic priorities and delivering results (including Macy's Operating Committee, Corporate Strategy Group).
- Manage weekly business review meetings (key Macy's operating meeting including merchandising, marketing, stores, supply chain) including weekly development of agenda and content development and managing the meeting.
- Own management and preparation of content and strategic communication for Board meetings.
- Develop and facilitate strategic communication to key internal and external stakeholders (Macy's Leadership, Investors, Media, Strategic Partners, etc.).
- Support across strategic initiatives with the Macy's Leadership Team and key stakeholders to create alignment, prioritization, key objectives, and accountability.
- Serve as an overall thought partner and identify and own special projects as needed.
- Regular, dependable attendance & punctuality.

Work Hours
- Ability to work a flexible schedule based on department and company needs.

Profile

Education/Experience:
- BA/BS Degree required, MBA optional
- 2-3 years of relevant work experience, management consulting, investment banking or fashion & apparel experience is a plus
- Strong analytical rigor, finance background a plus
- Experience supporting a high-performing team with or without formal reporting relationship
Communication Skills:
- Excellent communication and facilitation skills (oral, written and listening).
- Ability to understand, organize and communicate complex information in an easily understandable format tailored to a variety of audiences.
- Mathematical Skills:
- Basic math functions such as addition, subtraction, multiplication, division, and analytical skills.

Reasoning Ability:
- Must be able to work independently with minimal supervision and make sound decisions.

Physical Demands:
- This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
- May occasionally involve stooping, kneeling, or crouching.
- May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
- Involves manual dexterity for using keyboard, mouse, and other office equipment.
- May involve moving or lifting items under 10 pounds.

Other Skills:
- High-energy, passionate, and proven track record of developing and implementing strategies.
- Ability to independently lead team and drive to results with minimal direction.
- Knowledge and interest in retail, technology, and innovation.
- Executes following a "Teams Win" philosophy, fostering a positive, collaborative environment.
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