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Senior Director - Marketing Effectiveness

Country : USA USA

State : Texas

County : Collin County

Town : Plano

Category : Marketing

Contract type : Permanent

Availability : Full time

Company presentation

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

Job description

Senior Director - Marketing Effectiveness
The Senior Director - Marketing Effectiveness will report to the VP of Marketing Effectiveness. The Sr. Director will drive Marketing Strategy and Analytics across the enterprise.This role is responsible for understanding the impact of all marketing actions (coupons, events, direct mail, email, etc.) and working diligently to improve the customer experience and business results. This will also oversee Annual, Seasonal and Monthly marketing planning by leveraging data and insights to create a planning calendar that will achieve and exceed company goals.
Primary Responsibilities:
- Lead analytical projects aimed at understanding and improving marketing initiatives
- ROI analysis
- Determine impact of business decisions on performance, influence future decisions
- Improve customer experience of marketing initiatives
- Drive internal alignment with stakeholders
- Project management
- Plan marketing calendar (events, offers, sales, etc.)
- Partner with ecommerce for online specific events
- Leverage market share and other external data sources to influence business decsions
- Suggests new and innovative experience and product ideas to drive revenue
- Manage third paty vendors, evaluate new solutions, improve existing partnerships
- Hire and develop top level talent, build strong action oriented teams
- Build strong partnerships across the organizationCore Competencies & Accomplishments:
- 10+ years' experience in Retail eCommerce
- Bachelor's degree
- Strong vision for customer journey and experience
- Strong influencer and communicator; creative problem solver
- Strong merchandising skills/knowledge
- Critical thinking skills, courageous,
- Results oriented with strong leadership and collaboration skills
- Ability to build trust and drive change.What you get:
We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
About JCPenney:
JCPenney proudly serves customers at more than 650 stores across the United States and Puerto Rico, and at the Company's flagship store, jcp.com. JCPenney is one of the nation's largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands. Guided by the Golden Rule, JCPenney employs more than 60,000 associates worldwide and has served customers for over 119 years, playing a vital role in the communities it serves. For additional information, please visit jcp.com and follow JCPenney on Facebook, Instagram, and Twitter.
For more opportunities to join our team please visit our careers page.
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