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Senior Manager, Business Operations

Country : USA USA

State : Wisconsin

County : Waukesha County

Town : Menomonee Falls

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

Our purpose as a company is to inspire and empower families to lead fulfilled lives–to let our customers know that the things that make their lives better are within their reach. That goes for our associates too. We want you to grow professionally and personally, so we offer empowerment and potential in an environment that makes you feel at home. We’re down to earth, but we’re up for the challenge. We’re friendly, but we’re focused. We work hard, but we have fun. Experience life at Kohl’s.

Job description

Responsible for delivering operational support excellence, defines operational goals, monitors existing processes and analyzes their effectiveness, creates strategies to improve productivity and efficiency, and drives business process and operational improvements.
ACCOUNTABILITIES
ACCOUNTABLE FOR THE MANAGEMENT AND OPERATING PLANS OF ASSIGNED AREA
- Leads teams that provides business guidance and support for operational functions; drives improvements in effectiveness and efficiency of operational services/programs through identification of opportunities and delivery of solutions/programs
- Responsible for providing and monitoring metrics to drive improvements in operational procedures
- Responsible for driving and promoting standardization, best practices, change management and transformation
- May be accountable for assigned areas capital and expense budgets
- Commits time, focus and energy on the development, coaching and performance feedback for each associate
- Funnels organizational communication and direction to the team
- Advocates for team by moving decisions forward and eliminating barriers
- Identifies and selects the right talent to support the Greatness Agenda
- Responsible for the delivery of excellence in quality and service levels

Profile

- Has 5+ years of technology experience
- Bachelor's Degree or equivalentPREFERRED
- Previous management experience
- Bachelor's Degree or equivalent in MIS, Computer Science or related field
- Retail experience
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