Fort Mill, South Carolina, US
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Senior Manager, IT (Supply Chain Management)

Country : USA USA

Region : South Carolina

County : York County

Town : Fort Mill

Category : IT - Web

Contract type : Permanent

Availability : Full time

Company presentation

Welcome to Ross Stores, Inc., where our differences make us stronger... At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!

Job description


Responsible for leading team to deliver and support Supply Chain applications including warehouse management, time and attendance, and others. Guide or lead evaluation, selection/development, and implementation of solutions to meet Supply Chain business needs. Visible role with IT executives and directly interface with business community.

They will have deep expertise around supply chain best practices in the various aspects of IT, technology trends, retail knowledge and ability to conceive solutions to implement key business strategies. Proven track record and ability to balance desired solution end-state within program constraints and with a pragmatic lens.


- Responsible for Supply Chain project portfolio focusing on warehouse management.

- Build high performing team of managers, analysts, and contractors by managing workload, delegating projects, training and developing the organization through hiring and coaching.

- Partner with Supply Chain business leads to understand business needs and to ensure system requirements are met.

- Project Delivery: Coordinates project team's efforts in the support of existing production systems and in the execution of new supply system projects, ensuring that:

o Detailed project plans are created, covering the entire systems development life cycle, and associated project budgets

o Requirements are defined accurately

o Systems are designed/coded or purchased that meet the defined requirements, and that execute efficiently

o Test plans and training plans are designed and executed successfully

o Build/QA an implementation plan, approach and cutover plan to coordinate and roll out solutions across stores/business units. All required system and user documentation is created accurately.

o Projects are completed on time and under budget and that anticipated business benefits are achieved.

- Direct daily IT operations for the assigned area and provide leadership and management support by responding to production issues as a priority.

- Build and maintain key vendor relationships, budgets, and schedule with project managers.

- Review systems and practices to ensure compliance in procedures, regulations and standards and continual improvement.

- Supervise and mentor direct reports and administer goals and reviews.


Managing the recruitment, retention, and career development of internal staff

Managing, mentoring, and leading professional services staff as needed



- Drive Results

- Communication

- Dealing with Ambiguity

- Conflict Management

- Managing and Measuring Others

- Developing Direct Reports & Others

- Technical Competence / Expertise

- Customer Focus


- At least 10 to 15 years' IT experience progressive responsibility and influence

- At least 5+ years implementing supply chain technologies

- Five years of direct personnel management and proven ability to develop and inspire team members

- Broad knowledge of supply chain processes, major supply chain applications, and key platform vendors

- Strong analytical ability, judgment and problem analysis techniques

- Strong communication skills both written and verbal and ability to effectively operate with VP and above executives

- Demonstrated experience in the successful implementation of strategic, large-scale supply chain business applications

- Ability to work with teams that are geographically distributed and work across different time zones

- Demonstrated ability to execute financial analysis, such as TCO models and ROI

- Technically competent in supply chain systems

- Some travel may be required.


Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.
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