Senior Manager - Sales Audit & Bank Card
Country : India
State : Karnataka
Town : Bengaluru
Category : Sales
Contract type : Permanent
Availability : Full time
HBC s leading banners across North America include Hudson s Bay, Saks Fifth Avenue & Saks OFF 5TH.
HBC has significant investments in real estate joint ventures. It has partnered with Simon Property Group Inc. in the HBS Global Properties Joint Venture, which owns properties in the United States. In Canada, it has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.
The HBC India corporate teams focus on Finance & Accounting, Technology, Merchandising and Shared Service operations. HBC s entrance into this market has expanded the company s global footprint and further established HBC as a truly global retailer.
The teams in the India office play an integral role in supporting HBC s strategic plan. Bengaluru s workforce has deep experience in a variety of areas, including finance and accounting, technology, as well as other shared services and will support HBC s operations on an ongoing basis.
You can learn more and view available positions in Bengaluru, by visiting http://www.hbcindiacareers.com/.
Strong financial aptitude with minimum 10 years of work experience in Finance & Accounting with MNCs/GICs, with preference to Retail industry focused on Sales Audit and Bankcard functions
Minimum 5 years supervisory / people management experience
Experience in Oracle ERP (Oracle Fusion Preferred) and Sales Audit systems, Aptos (Epicor) preferred
Strong proficiency in Microsoft office suite (Word, PowerPoint, Excel)
Six Sigma certification or equivalent process improvement methodology (Black belt preferred)
Demonstrated expertise in design and implementation of financial processes and technology
Demonstrated success in managing teams and directing multi-functional business units
Strong working experience in Sales Audit and Bankcard processes.
As the Senior Manager, Sales Audit & Bankcard, you will:
Provide management leadership to the Sales Audit and Bankcard teams to ensure all activities are performed in a timely manner and in full compliance with HBC policies and procedures
Day-to-day responsibility for oversight of the offshore Sales Audit team in the daily audit and reconciliation of Sales / Revenue transactions on a daily basis
Prime contact point for onshore Sales Audit & BankCard Admin Team and take action to address any service delivery issues
Ensure adherence to Sales Audit and Bankcard policies, internal control and audit requirements, and service standards at all times
With Manager & Team Leads, effectively plan, prioritize and execute everyday floor operations
Consistently monitor key performance parameters of the process and identify and implement new ways to improve the quality of work as well as the means of working on processes
Day-to-day responsibility for oversight of the offshore Sales Audit team & BankCard Admin activities including:
Exception handling (missing, reject, offline)
Process POS adjustments, Balance DC sales, cash settlement
Analyze Unmatched Debit and Credit Card Transactions
Sales Clearing, Cash Clearing and Accounts Reconciliations
Investigate POS difference reports and Over/short
Recon. Unmatched bank card and gift card transactions
Analysis and reporting of chargebacks and disputers
Interaction with Stores and Customers related to chargebacks
Prepare reconciliations and period end journal entries
Research for escalated issues coming from the stores, call centers, Loss Prevention and other North American teams.
Projects-Provide Sales Audit & BankCard Admin input and oversight into the design, testing and implementation of new or enhanced systems (POS, Sales Audit, Cash Entry, etc.)
Overall management of HBC India Sales Audit & BankCard Admin budget and explanation of variances
Support effort in building a high performing team and implement strategies to retain talent
Trains, coaches, mentors and directs the work of direct reports
How Often You May Travel: NA
Your Life and Career at HBC:
Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
Exposure to rewarding career advancement opportunities from IT to Human Resources to Merchandising to Finance.
A culture that promotes a healthy, fulfilling work/life balance
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.