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Senior Operations Manager

Country : USA

State : Pennsylvania

County : Luzerne County

Town : Wilkes-Barre

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Job description

The Senior Operations Manager is a senior leader in the Adidas North American Supply Chain organization responsible for launching and managing the Adidas' newest ecommerce and retail Distribution Center. He or she will also support driving improvement in supply chain efficiency and costs reduction. We are looking for a smart, analytical, and innovative leader who can help support these areas in a scalable way that will support rapid growth as well as our long-term business strategy. This position offers an opportunity to make a significant impact on Adidas' fastest growing channel and market. The Senior Operations Manager will work to continuously optimize our end-to-end supply chain by engaging with various stakeholders to improve operational metrics, and refine processes and remove waste from operations.
A successful candidate possesses superb business judgment, supply chain experience, and strong skills in working collaboratively and cross-functionally. The candidate must also possess a proven track record of delivering results. He or she will have strong analytical capabilities, including experience handling large and complex data sets. This individual will be a strong people manager with the ability to effectively manage multiple layers of management across a 24/7 operation. The position requires an individual who can work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritization.
- Manage all Distribution Center operations and be accountable for achieving all productivity and quality targets.
- Hire, train, and manage DC management team and associates.
- Develop and manage the annual budget and cost per unit for Distribution Center.
- Drive cross-functional strategic initiatives to continuously improve overall cost structure and customer experience.
- Develop and manage scalable internal SOPs and training, as well as external-facing documentation and messaging.
- Maintain full working knowledge of the WCS and WMS platforms and provide guidance and support to the operations and IT staff as needed.
- Manage the collection, reporting and feedback regarding inventory transactions using SAP, excel, queries and WMS reporting.
- Report on operations metrics to evaluate DC performance in productivity, quality, safety, and other KPIs.
- Develop relationships with stakeholders across the Adidas supply chain network and other functional areas.
- Maintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safety
Key Relationships:
- Interface with Distribution Directors, Transportation, Finance, FTZ/Customs, and Distribution Supervisors, Managers, and Associates.


- Experience leading high-volume ecommerce operations with direct ownership of end user consumer experience.
- Good interpersonal and communication skills, both oral and written, with ability to effectively and efficiently interact with all organization's levels.
- Ability to bridge strategic, tactical and operational business concepts and developments by applying an end-to-end Global mindset
- Ability to accept and meet critical deadlines with good planning and organization skills
- Manage an operations budget of +$1M
- Demonstrated knowledge of current supply chain information technology solutions
- Excellent project management and process management skills; E2E SCM processes
- Strong analytical and data manipulation skills. Proficient use of Microsoft office applications (Prefer Advanced Excel skills)
- The job requires extensive walking and standing on hard surfaces
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