New York, NY, US
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Senior, Product Management

Country : USA USA

State : New York

Town : New York

Category : Marketing

Contract type : Permanent

Availability : Full time

Company presentation

Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy's, Inc. The face of retail is changing, and change requires innovation.
Macy's is the largest NYC based digital retailer and has driven more than ten consecutive years of double-digit growth. We're building a new type of customer-centric shopping experience - at the intersection of content, commerce, and technology - to help customers find and buy products they love.
Do you want to collaborate with a smart and talented team in a fun work environment? This is a unique opportunity to join an established company that is investing in development and growing digital business at scale. Gain first-hand experience defining the future of online and physical commerce. With a constant influx of exciting and challenging problems to solve - you'll never have a boring day at the office. We also offer many roles with the freedom to build and lead a team. Join Macy's Digital to grow your career and help shape the future of an iconic brand

Job description

The Product Management team for the Stores Domain is focused on addressing pain points in Macy's stores for both our Colleagues and Customers. We measure our progress with KPIs such as increasing average value per visit, improving Net Promoter Score, and increasing associate efficiency. This team delivers new and enhanced products that shape our customer and colleague experiences. The Senior Product Manager position will interface directly with all levels of Macys Inc and will be instrumental in bringing digital and omni-channel features/experiences to life. The responsibilities of the Senior Product Manager include defining and delivering viable high-quality experiences as well as the internal tools and processes that support the experiences. A Senior Product Manager combines a strong understanding of customer needs with an equally deep understanding of the business goals to champion solutions that deliver value for Macy's Inc. A Senior Product Manager is responsible for developing opportunity assessments, overseeing the development of design solutions, and advocating concepts with internal business groups. Finally, this role is responsible for interfacing with the Macys Technology group and/or third-party providers to build high quality products that delight our users. A Senior Product Manager may manage multiple projects simultaneously at various stages of the product lifecycle. Strong candidates should possess a proven track record leading teams, working/influencing in a cross-functional context, and using data to drive decision-making. Our Senior Product Managers leverage their passion for building great products by partnering with tech, analytics, UX, functional/business SMEs, and product management partners in an Agile & Lean product delivery environment throughout the entire product lifecycle - from strategic planning through tactical execution and post-launch measurement.


- High School Diploma or equivalent required
- Bachelor's Degree from 4-year college or university preferred
- 7+ years direct experience
- Experience in one or more of the following areas: product management, product marketing, or product ownership
- Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
- Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
- Ability to think creatively, strategically and technically
- Ability to work a flexible schedule based on department and Company needs.
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