Johns Creek, GA, US
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Senior, Technical Product Manager

Country : USA USA

State : Georgia

County : Fulton County

Town : Johns Creek

Category : Marketing

Contract type : Permanent

Availability : Full time

Company presentation

Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy's, Inc. The face of retail is changing, and change requires innovation.
Macy's Tech provides modern tools, platforms, and services to all parts of the business. Our team supports millions of customers in connected commerce across the technology hub at Macy's Join our team to help shape the future of e-commerce and set the pace in retail technology. Whether focused on store technology, supply chain tech, application security, merchandising systems, or the mobile app - you'll have opportunities to grow your career while finding meaningful ways to make a difference.

Job description

A senior technical product manager at Macy's Inc. is responsible for making sure all the technical aspects of a product are being tracked, inspected, and managed. This role will monitor, plan, and progress several platforms to ensure products are of the highest quality. In partnership with business and technical leadership, you will define the capability roadmap for the platform, and then represent the customer experience and business priorities to technical teams - who will execute on that vision.
Our senior technical product managers are leaders in the end-to-end product development process; demonstrating a keen understanding of how the product is made, what tools are used, and what processes are developed. Using that information, this role will plan, schedule, and enact deliverables. The senior technical product manager will identify and guide non-functional requirements; creating contingency plans and risk mitigation strategies to minimize loss; inclusive of responsibility to plan project lifecycle deployment requirements identifying resource needs that ensure all relevant stakeholders have the resources needed to achieve desired outcomes.
Senior technical product managers need to have excellent communication skills, organization, and multi-tasking abilities; proactively collaborating across business and technology stakeholders, project managers, data scientists, engineering managers, business product managers, and other technical product managers as needed.
Essential Functions:
- Collaborate to define the vision, strategy, and roadmap for product portfolio
- Negotiate and manage execution on behalf of the Product Vision
- Collaborate and communicate with impacted product teams
- Analyze customer needs and make them into requirements
- Work to align internal teams, including developers, engineers, Q.A, and operations
- Realize, evaluate, and tackle risk
- Organize and implement internal and customer training on how to use the product
- Be an evangelist and subject matter expert to the community, actively marketing product capabilities, and managing Q&A
- Understand data pipelines, work with data science, data governance, and automated systems
- Define and implement beta tests
- Analyze metrics and data, communicate objectives and outcomes
- Drive success criteria for testing and product acceptance
- Own the creation and maintenance of product documentation
- Actively conduct market research to look for gaps
- Look into competitors and conduct capability analyses regularly
- Assess new products and companies to measure their potential value
BA or BS Degree or equivalent work experience.


- Must be highly autonomous and comfortable working in an ambiguous, continually changing environment.
- Able to respond and adapt to the needs of a highly matrixed organization
- Experience working in an Agile environment including defining and documenting product requirements, user stories, and acceptance criteria is a plus.
- Strong communication, presentation, and negotiation skills
- Must be able to effectively interact with, present information to, and respond to questions from all levels of the organization and partners
- Must demonstrate an energetic and positive attitude with strong interpersonal skills
- Ability to implement policies and procedures to ensure data is both acceptable and accurate in a complex environment
- Customer-centric and experienced with successful cross-functional collaboration.
Physical Requirements
Physical Requirements
- Requires prolonged periods of sitting, with occasional standing
- Occasionally requires walking, bending, reaching, hearing and talking
- Continuous use of computers and other office equipment
- Frequently lift/move up to 10 lbs
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