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sr. Manager, Lead Business Analyst

Country : USA

State : Ohio

County : Franklin County

Town : Columbus

Category : Sales

Contract type : Permanent

Availability : Full time

Job description

The Senior Manager, role is the most senior Business Analyst (BA) position in the BPMO department. Expected to lead and drive business meetings to define the business problem, desired capabilities, and requirements. Apply critical thinking to determine process impacts and business benefits. Communicate a well told story, based on facts and data, that can be leveraged to make informed decisions regarding technology investments and their priority. Defines and enhances the BA methodology and tools.
RESPONSIBILITIES:
- Executes BA activities related to business process analysis/design, stakeholder needs assessments and cost/benefit analysis
- Protects scope, identifies and mitigates risk, ensuring success of critical and complex technology projects
- Ability to effectively lead BAs globally in an environment of ambiguity and rapid change
- Provide timely, direct and candid feedback to other BAs that is actionable and measurable
- Uses available information to solve complex business problems considering changes to people, process, and technology
- Streamlines and simplifies communication with internal and external partners
- Continuously improves own knowledge of business, retail and technology fundamentals, through an understanding of how business processes and technology intersect
- Performs other related duties as assigned
EXPECTATIONS:
- Be a self-starter, execute with confidence
- Operate with curiosity, empathy, and humility
- Master a clear, concise, well-told story
- Be results focused, measuring your own and team's proficiency as BAs
- Effectively prioritize, determine when it's needed to dive deep into a process or capability
- Listen to understand, ask well-timed, thoughtful questions that drive clarity
- Actively participate in respectful and healthy discussions where differing opinions are shared
- Flex style based upon audience

Profile

- Experience working as a business analyst as part of waterfall, agile, and iterative projects
- 8-10 years of work experience with 5+ years of specializing in Business Analysis
- 3+ years of work experience with direct reports, preferably BAs
- Experience applying and teaching generally accepted BA practices and framework
EDUCATION:
Bachelor's degree or equivalent experience
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
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