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sr Manager Loss Prevention Orc

Country : USA USA

State : Illinois

County : Will County

Town : Bolingbrook

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

OVERVIEW Experience something categorically different. With over 1,200 stores throughout the U.S., designs to expand internationally, a thriving digital ecosystem and a growth trajectory that's put Wall Street on notice, Ulta Beauty provides dynamic challenges for those who want to apply their financial acumen to ever-increasing levels of complexity. Professional ownership. Diverse and ever-evolving projects. Greater levels of impact. The ability to influence decisions and organizational direction. It's all part of the daily experience of our Finance & Accounting associates. If you want a collaborative environment where continual learning, career self-determination and trust are prioritized, where an engaged leadership provides deep levels of support and guidance, Ulta Beauty is uniquely positioned to deliver greater levels of career satisfaction. Are you up for the challenge? *This role has the ability to be fully remote. The Senior Manager, Loss Prevention Organized Retail Crime (ORC), under the direction of the Director, ORC, is be responsible for leading and inspiring a team of Organized Retail Crime Mangers who support Organized Retail Crime functions for the organization. The Senior Manager Loss Prevention (ORC) works closely with various internal and external business partners, including law enforcement, other retailers, corporate investigations, Field Loss Prevention Managers, Supply Chain Loss Prevention and General Managers to leverage all available investigative tools to eliminate and reduce company exposure to external ORC theft and fraud. This role will be responsible for supporting asset protection strategies to mitigate against external theft and ORC losses with the overall objective of controlling shrink and protecting the company's assets. Provides guidance and direction on direct report's external investigations to include Organized Retail Crime and Financial Fraud. Drives results by forging strong business relationships with field loss protection managers, operations leaders, outside vendors, and various corporate departments as well as city, state, and federal law enforcement agencies and prosecutorial authorities. Under the general supervision of the Director, Loss Prevention Manager (ORC), the Senior Manager Loss Prevention (ORC) is responsible in leading team in the analysis of Loss Prevention system data, produced through various software applications and video systems, for possible fraud, procedural violations, and training opportunities pertaining to external theft focused on Organized Retail Crime in an assigned market. The Senior Manager Loss Prevention (ORC) collaborates, makes independent decisions, provides recommendations, and communicates with a wide variety of business partners and third parties (other retailers and law enforcement) to reduce the impact of ORC on the business and drive profit. In all we do, we strive to uphold the company's values in which we win together, give wow experiences, improve always, do what's right, champion diversity and, love what we do and own what we do. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) - Responsible for hiring, coaching, training, development and advice to direct reports and associates in all aspects of their role DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. - Implements and executes Organized Retail Crime (ORC) strategy focusing on training and investigations with the most significant impact financially, brand, or customer/ employee safety. - Collaborates with various levels of the organization when conducting field level investigations, safety and security strategies and drives consensus with these partners on tactical execution, response, and reporting. - Interacts with LP and Operations leadership, internal staff, and external parties to improve shrink performance to goal and develop and implement new practices and strategies to mitigate losses attributed to Organized Retail Crime. - Identify, recommend, and implement new processes, hardware, and innovative software technology related to ORC. - Develops and implements ORC training programs and initiatives for all levels of field, corporate and supply chain personnel - Reviews individual associate and teams' progress on ORC strategic initiatives and reports progress and opportunities to LP and Field Leaders. - Identifies and selects the best talent with a range of diverse backgrounds and experiences. Represent the Company in Loss Prevention and Asset Protection communities (RILA, NRF, CLEAR). Collaborate with leading retailers to develop practices for deterring, investigating, prosecuting Organized Retail Crime - Bachelor's degree preferred in Criminal Justice or Business Management - Wicklander-Zulawski Interviewing Certificate - CFI (Certified Forensic Interviewer) and Loss Prevention Certification (LPC) preferred - Minimum five to seven (5-7) years' experience in Loss Prevention leadership role preferably within a multi-unit retail environment; stores, supply chain and corporate exposure preferred - Previous experience and leadership of field based multi-unit managers (remote leadership) is key; able to identify staff developmental opportunities and strengths - Strong functional knowledge of Organized Retail Crime activities, emerging fraud trends and schemes; proven history leading and developing relevant external market/best practices for retail organization(s) - Strong external and ORC investigative skills including the ability to provide team guidance while working a variety of external investigations. - Must possess superior time management, presentation, and problem-solving skills along with excellent administrative skills. - Involvement with Loss Prevention and Asset Protection communities (RILA, NRF, CLEAR); proven collaboration with leading retailers, state legislative bodies and LP/AP pyramid heads to drive industry change. - Exceptional written, verbal, electronic communication, and presentation skills - Strong business relationship skills and leadership competencies including ability to drive consensus through clear, concise and complete information. - High level of confidentiality and superior organization skills with attention to detail DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. - Solid business acumen and analytical skills; able to identify trends to help drive sales, business plans and support operational initiatives that directly correlate with shrink, fraud, and ORC - Must be comfortable working in an independent manner, able to multi-task, be flexible with and embrace change and prioritize the needs of the business - Ability to thrive in highly stressful environment, make decisions, provide guidance, and communicate to all levels of the organization in complex and stressful situations. - Good working knowledge of current technology and its application to the role (MS Office, EAS, Burglar Alarms, Networks, BI, CCTV, Kronos, case management software, exception-based reporting etc.) - Proficient with Microsoft Office Applications. - Knowledge of conducting legal and ethical investigations. WORKING CONDITIONS - Flexible schedule that meets the needs of the business (schedule may include evenings, weekends, and holidays) - In-town and out-of-town travel; overnight travel up to 50% - Responds to Company emergencies and high degree of accessibility - Corporate Office, Retail Stores and Distribution Center environments - Home based office #LI-LB1 COLORADO PAY RANGE At this time, Colorado residents are not eligible for this position. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Job description

*This role has the ability to be fully remote. The Senior Manager, Loss Prevention Organized Retail Crime (ORC), under the direction of the Director, ORC, is be responsible for leading and inspiring a team of Organized Retail Crime Mangers who support Organized Retail Crime functions for the organization. The Senior Manager Loss Prevention (ORC) works closely with various internal and external business partners, including law enforcement, other retailers, corporate investigations, Field Loss Prevention Managers, Supply Chain Loss Prevention and General Managers to leverage all available investigative tools to eliminate and reduce company exposure to external ORC theft and fraud. This role will be responsible for supporting asset protection strategies to mitigate against external theft and ORC losses with the overall objective of controlling shrink and protecting the company's assets. Provides guidance and direction on direct report's external investigations to include Organized Retail Crime and Financial Fraud. Drives results by forging strong business relationships with field loss protection managers, operations leaders, outside vendors, and various corporate departments as well as city, state, and federal law enforcement agencies and prosecutorial authorities. Under the general supervision of the Director, Loss Prevention Manager (ORC), the Senior Manager Loss Prevention (ORC) is responsible in leading team in the analysis of Loss Prevention system data, produced through various software applications and video systems, for possible fraud, procedural violations, and training opportunities pertaining to external theft focused on Organized Retail Crime in an assigned market. The Senior Manager Loss Prevention (ORC) collaborates, makes independent decisions, provides recommendations, and communicates with a wide variety of business partners and third parties (other retailers and law enforcement) to reduce the impact of ORC on the business and drive profit. In all we do, we strive to uphold the company's values in which we win together, give wow experiences, improve always, do what's right, champion diversity and, love what we do and own what we do. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) - Responsible for hiring, coaching, training, development and advice to direct reports and associates in all aspects of their role DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. - Implements and executes Organized Retail Crime (ORC) strategy focusing on training and investigations with the most significant impact financially, brand, or customer/ employee safety. - Collaborates with various levels of the organization when conducting field level investigations, safety and security strategies and drives consensus with these partners on tactical execution, response, and reporting. - Interacts with LP and Operations leadership, internal staff, and external parties to improve shrink performance to goal and develop and implement new practices and strategies to mitigate losses attributed to Organized Retail Crime. - Identify, recommend, and implement new processes, hardware, and innovative software technology related to ORC. - Develops and implements ORC training programs and initiatives for all levels of field, corporate and supply chain personnel - Reviews individual associate and teams' progress on ORC strategic initiatives and reports progress and opportunities to LP and Field Leaders. - Identifies and selects the best talent with a range of diverse backgrounds and experiences. Represent the Company in Loss Prevention and Asset Protection communities (RILA, NRF, CLEAR). Collaborate with leading retailers to develop practices for deterring, investigating, prosecuting Organized Retail Crime

Profile

- Bachelor's degree preferred in Criminal Justice or Business Management - Wicklander-Zulawski Interviewing Certificate - CFI (Certified Forensic Interviewer) and Loss Prevention Certification (LPC) preferred - Minimum five to seven (5-7) years' experience in Loss Prevention leadership role preferably within a multi-unit retail environment; stores, supply chain and corporate exposure preferred - Previous experience and leadership of field based multi-unit managers (remote leadership) is key; able to identify staff developmental opportunities and strengths - Strong functional knowledge of Organized Retail Crime activities, emerging fraud trends and schemes; proven history leading and developing relevant external market/best practices for retail organization(s) - Strong external and ORC investigative skills including the ability to provide team guidance while working a variety of external investigations. - Must possess superior time management, presentation, and problem-solving skills along with excellent administrative skills. - Involvement with Loss Prevention and Asset Protection communities (RILA, NRF, CLEAR); proven collaboration with leading retailers, state legislative bodies and LP/AP pyramid heads to drive industry change. - Exceptional written, verbal, electronic communication, and presentation skills - Strong business relationship skills and leadership competencies including ability to drive consensus through clear, concise and complete information. - High level of confidentiality and superior organization skills with attention to detail DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. - Solid business acumen and analytical skills; able to identify trends to help drive sales, business plans and support operational initiatives that directly correlate with shrink, fraud, and ORC - Must be comfortable working in an independent manner, able to multi-task, be flexible with and embrace change and prioritize the needs of the business - Ability to thrive in highly stressful environment, make decisions, provide guidance, and communicate to all levels of the organization in complex and stressful situations. - Good working knowledge of current technology and its application to the role (MS Office, EAS, Burglar Alarms, Networks, BI, CCTV, Kronos, case management software, exception-based reporting etc.) - Proficient with Microsoft Office Applications. - Knowledge of conducting legal and ethical investigations. WORKING CONDITIONS - Flexible schedule that meets the needs of the business (schedule may include evenings, weekends, and holidays) - In-town and out-of-town travel; overnight travel up to 50% - Responds to Company emergencies and high degree of accessibility - Corporate Office, Retail Stores and Distribution Center environments - Home based office #LI-LB1
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