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sr. Manager Omnichannel Product

Country : USA

State : Texas

County : Denton County

Town : Denton

Category : Marketing

Contract type : Permanent

Availability : Full time

Company presentation

Our Digital Experience and Marketing Departments at Sally Beauty Holdings (NYSE: SBH) are expanding and we will be significantly investing in our team organization and capabilities over the upcoming year! This investment at SBH can provide long term and diverse career opportunities. We're a collaborative group of creative, motivated peers that work hard to ensure we're putting our best ideas and beauty brands in front of our customers and stylist communities. Are you a beauty enthusiast? Do you picture yourself in a fast-paced, energetic environment? Does digital strategy and marketing fuel your creative fire? If so, we're looking for someone just like you for our Sr. Manager Digital Ominchannel Product position located at our Headquarters in Denton, TX.
In partnership with the VP Digital Product and digital product team, serve as the voice of the customer to lead the evolution of Sally Beaut Holdings omni-channel experiences across BSG's and Sally Beauty's digital platforms- including cosmoprofbeauty.com, sallybeauty.com, apps, and related experiences.

Job description

In partnership with the VP Digital Product and digital product team, serve as the voice of the customer to lead the evolution of Sally Beaut Holdings omni-channel experiences across BSG's and Sally Beauty's digital platforms- including cosmoprofbeauty.com, sallybeauty.com, apps, and related experiences.
- Collaborate with agency partners in developing and executing all omni channel experiences
- Serve as omni-channel subject matter expert in collaboration with Ecommerce, IT, Supply Chain, Store Operations, and Customer Service Teams
- Participate in testing and conducting UAT on all digital omnichannel features
- Track performance, identify improvement areas, and communicate with service providers to troubleshoot

Profile

- 7 years of relevant experience
Our culture links actions to results with a Can-Do Attitude that always puts our customers' and stylists' needs first. We work together, acting as one and holding ourselves accountable to deliver the best possible results. As innovators in the beauty industry, we emphasize open communication, always seeking new approaches and fostering professional growth. We acknowledge that every team player makes a difference, and it is our shared vision and positive culture that unites us.
We offer a competitive salary, medical, dental, vision and 401(K) along with a free on-site salon, a Sally's store, on-site gourmet café and discounted dry cleaning.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.#CB#LI-SC1
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