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sr Manager, Technical Program Management - Digital

Country : USA USA

State : California

County : San Francisco County

Town : San Francisco

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.

Job description

About the RoleThe Digital Technical Program Management team supports the ongoing delivery and optimization for the strategy, planning, delivery, and run-state of technology for our Site & Apps; while maintaining a connected understanding, and working relationship with our Brand, GapTech & Product Management partners. This role will be responsible for leading a team of Deployment Leads and Deployment Analysts to deliver and maintain technology solutions on our eCommerce platform. The position will interact with senior leaders in GapTech, the Business and Product Management. The role requires excellent organization, communication, team building, and influence to deliver the required business outcomes.
In this role, you will report to the Director of Digital Technical Program Management. You will be responsible for maintaining the overall financial and milestone status of our eCommerce technology delivery, ensuring planned scope, priority, risk, milestone and financial changes are surfaced in a timely manner, ensuring strategies and recommendations for addressing each are provided and result in aligned decisions. You will also interface with senior management in driving strategic planning and execution of business capabilities. This role will manage a team of deployment leads and analysts.What You'll Do
- Coordinates and collaborates between Product Management and Engineering in the planning and execution of programs
- Facilitates solutions to provide options during the planning phase of major projects involving eCommerce technology to provide delivery and run-state requirements.
- Facilitate risk mitigation and contingency planning at initiative level; surface issues and risks; remove blockers & escalate as required
- Communicate business-critical status and lead site and engagement team including regular communications to leadership
- Continued improvement of delivery and management of eCommerce technology & internal team best practices, standards and tools
- Interfaces with senior management in driving strategic planning and execution of business capabilities
- Build & maintain strong relationships with GapTech Partners (InfoSec, Architects, engineers, L1, L2, Finance, etc...), Sourcing, Legal, PdM and BrandsWho You Are
- 12+ years of experience in consulting, program management and technology delivery
- Experience managing large programs or a portfolio of projects ($15+ Million annually)
- Experience working with engineering development and ops teams in a DevOps model; Experience working with 3rd party vendors delivering technology solutions
- A creative and flexible mindset to planning and problem-solving, ability to lean into the details while maintaining the "big picture"
- Strength in building partnerships; working collaboratively in a matrix; with proven influencing skills
- A high degree of financial acumen with a proven track record of planning and executing on the financial aspect of deliverables; Demonstrated track record of aligning IT objectives and programs to business objectives and strategies
- Strong management presence and experience advising and interfacing with senior executives and business leadership on technology related issues, excellent executive-level verbal and written communicationNotice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog
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