Irving, Texas, US
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Supply Chain Project Analyst

Country : USA USA

State : Texas

County : Dallas County

Town : Irving

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Job description

Key Areas of Responsibility:
- Able to serve as a liaison between cross functional teams to drive effective, timely solutions that fulfill both strategic and operational needs
- Partner with department managers and business leaders to establish key metrics or success measures
- Work with team leadership to understand the customer needs and concerns as well as define solutions.
- Develop measures to define progress and ultimate success; establish ongoing reporting requirements and key performance indicators.
- Facilitate groups through root cause analysis, brainstorming, business impact assessments, gap analysis and project planning. Challenge stakeholders to maximize opportunities for improvement initiatives.
- Develop and maintain project plans, identify resource needs, and manage project schedule; collaborate effectively across teams to define strategy, goals and commitment to timelines and deliverables.
- Champion change management and prioritize areas of improvement. Develop, monitor, and report business process improvement against accepted standards.
- Update stakeholders and project teams on progress, issues and risks before, during, and after development and implementation
- Bachelor's Degree required
- 1 - 4 years of relative experience
- Strong written/verbal communication skills
- Strong interpersonal skills with demonstrated leadership skills and self-motivated
- Must be customer-focused and able to react to changing priorities on short notice
- Must be proficient in MS Office, MS Project, and Visio
- Strong leadership skill, leading teams in the implementation of new programs and utilization of new systems
- Advanced analytical and problem-solving ability
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