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Vice President, Customer Supply Chain

Country : USA

State : New York

Town : New York

Category : Management

Contract type : Permanent

Availability : Full time

Job description

The Customer
Supply Chain leader is a regional role, responsible for building strategic
supply chain partnerships across Key Customers (Retail Partners) to integrate
ways of working, enable enhanced go-to-market execution and advance joint
business planning capabilities. The role collaborates with Key Customers and
Key ELC Stakeholders - Brand General Managers (GM's), Account Planning, Key
Account Managers (KAM's), Demand Planning, Commercial Supply Planning, Retail
Replenishment, Customer Service, and Distribution & Logistics - to drive
joint value creation.

The role
will be a member of both the North America Leadership Team and the North
America Supply Chain Leadership Team, and will closely support and collaborate
with the regional Brand GM's, their Account Planning teams, Key Account
Managers (KAM's), Heads of regional Demand Planning, Commercial Supply
Planning, Replenishment, and Distribution and Logistics; most of whom are at a
VP or SVP level.

The role
will develop Customer Supply Chain strategies, roadmaps and capabilities,
aligned with both Commercial Region, as well as Regional and Global Supply
Chain strategies, to deliver substantial joint value in cost, cash and revenue.
The role will develop collaborative relationships with Customers and be focused
on significantly improving demand management, delivering outstanding customer
service, optimizing in store availability, flawless execution of new launches
and events, order optimization and fulfilment, and logistics. In addition, the
role will be the primary point of contact for Regional Brand and Key Account
leadership teams to enable execution of new business models and commercial
opportunities.

Responsibilities:
- Lead all E2E Supply Chain initiatives with Key
Customers (Retail Partners); work closely with internal stakeholders including
Commercial, Supply Chain, Finance, IT, etc. teams to cross-functionally drive
joint value creation and enhance operating models.
- Develop and deliver joint business plans and
value creation with key customers and manage through regular meeting cadences
including annual Supply Chain top-to-top meetings.
- Develop customer segmentation strategies aligned
with the regional business strategy and create roadmaps by customer segment to
deliver improvements in joint planning and operational excellence.
- Accountable for developing and achieving joint
targets with customers in areas such as instore availability, customer service,
demand management, operating cost reduction and inventory optimization, for
basic business and new products, including returns, destructions and
chargebacks.
- Track and manage Supply Chain performance across
channel / customer to provide actionable insights to both Regional Brand and
Supply Chain teams
- Enable regional Supply Chain strategies (e.g.,
Distribution Network Transformation) through managing communication and
engagement with customers to ensure transparency and smooth
transitions/execution.
- Play an active role in the Regional IBP process,
providing a customer view to ELC brands and functions.
- Build the organization and talent who will
transform Customer Supply Chain Management at ELC.
- Share best practices and strategies in the
Customer Supply Chain function with Global and Regional teams through Center of
Excellence and Joint Value Creation forums.

Qualifications
Experience
required:
- 15+ years' experience in Beauty and/or FMCG
environments
- Strong understanding and experience with
Customer Supply Chains
- Demand & Supply Planning experience
- Distribution & Logistics and Customer
Service experience
- Deep experience within Supply Chain and business
planning processes (e.g., DP, SP, IBP/SIOP)
- Successful track record of influencing and
decision-making at multiple levels, inside and outside an organization
- Successful track record of strategic planning

Skills and
Knowledge required:
- Excellent leadership skills with successful
track record of managing and motivating teams
- Proven stakeholder engagement and the ability to
influence and communicate at all levels
- Analytical and strategic thinker who makes
fact-based decisions and prioritizes accordingly
- Ability to translate business requirements into
Supply Chain process
- Highly motivated, self-starter able to work
autonomously
- Strong collaboration skills

Job: Supply Chain - Corporate
Primary Location: Americas-US-NY-New York
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 200748

We are an equal opportunity employer. Minorities, women, veterans, and
individuals with disabilities are encouraged to apply. It is Company's policy not
to discriminate against any employee or applicant for employment on the basis of
race, color, creed, religion, national origin, ancestry, citizenship status, age,
sex or gender (including pregnancy, childbirth and related medical conditions),
gender identity or gender expression (including transgender status), sexual orientation,
marital status, military service and veteran status, physical or mental disability,
protected medical condition as defined by applicable state or local law, genetic information,
or any other characteristic protected by applicable federal, state, or local laws and ordinances.
The Company will endeavor to provide a reasonable accommodation consistent with the law to
otherwise qualified employees and prospective employees with a disability and to employees and
prospective employees with needs related to their religious observance or practices.
Should you wish to apply for this position or any other position with the Company and you
believe you require assistance to complete an application or participate in an interview,
please contact USApplicantAccommodations@Estee.com.
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