Visual Manager

H&M
H&M
Paramus, New Jersey, US
Country :
USA
State :
New Jersey
County :
Bergen County
Town :
Paramus
Contract type :
Permanent
Availability :
Full time
Job reference n° :
00251229

Company description

 Store Visual Manager  
 Function: Sales 
 Department: Store 
 Reports to:Store Manager- dotted line to District Visual Manager 

 Direct Reports: Visual Merchandiser(s) 
 Overall Job Function:Supervises, trains and leads the store visual merchandising team in presenting the store according to the H&M guidelines in order to maximize sales in conjunction with the Store Management team.  
 

Job description

 People 

 Trains, coaches and gives daily feedback on garment presentation to the visual merchandisers 
 Conducts annual reviews with the visual merchandising staff together with the store manager 
 Identifies future talent and develops the visual merchandisers in the store to ensure continued internal growth within the visual organization 
 Commerciality  Ensures garment presentation and garment care is executed per H&M guidelines referenced in the below information sources 

 ·  Department Books 

 ·  Store Book 

 ·  Technical Book 

 ·  Campaign Information 

 ·  Sales Tools & Store Information

 Plans and implements all store campaigns and activities together with the store team. 
 Plans and organizes the season kick-offs together with the Store Management team
 Actively works in a commercial way to maximize sales, focusing on:

 Top Priority Products, A-Areas and Basket items as well as ensuring that Red Thread is clearly demonstrated through the presentation of garments 

 Responsible for the care and maintenance of the display materials 
 Ensures that the Department Book, Store Book and Technical Book are updated with the latest refill pages 

 Communicates the season start information from Sales Organization and prepares the kick-off with the store management team 
 Informs store team about changes in the presentation of garments 
   

 Operations

 Sets attainable store visual goals that are aligned with the district goals by working closely with Store Management  . 
 Responsible for providing visual team schedules
 Supports in-store operational routines when necessary 
 Keeps the visual room clean and organized 
 Checks the material arriving to the store in a timely fashion, confirming quantities, condition, etc 
 Ensures orders for display materials and supplies are placed in a timely manner 
 Minimizes security and safety risks. 
 Oversees that clear communication and feedback is maintained to and from the district 
 Customer Service 

 Ensures high quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands on the selling floor, in the fitting room and at the cash point 

 Financial Accountability: None 
 

Profile

 Bachelor’s Degree in Visual Merchandising preferred or equivalent work experience
 3 years of retail visual merchandising experience 
 2 years experience in a retail fashion field management position. 
 Ability to lift in excess of 20 pounds 
 Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance 
 Ability to climb a ladder and use a step stool 
 Competencies: 

 Strong visual merchandising skills and the ability to drive business through creativity, fashion consciousness and commerciality. 
 Knowledge of basic computer skills 
 Ability to guide staff on visual tasks and organize multiple store levels/departments efficiently 
 Ability to provide leadership and guidance to store visual team through H&M’s shared values. 
 Exceptional customer service-and interpersonal skills.
 Strong organizational and time management skills. 
 Strong written and verbal communication skills. 
 Able to work independently while still working within a team environment. 
 Must be able to work with hand and power operated tools and lift in order to execute display set ups. 
 Ability to work flexible hours and extended hours at times. 
 May be required to travel to support other stores 
 Job Status: Non-Exempt, Hourly
 EEOC Classification: SLS