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vp General Manager

Country : USA

State : Hawaii

County : Honolulu County

Town : Honolulu

Category : Management

Contract type : Permanent

Availability : Full time

Company presentation

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Job description

- Plan and
execute store budgets and ensure guidelines are being followed to minimize
operating expenses and maximize revenue
- Create a
friendly, upbeat atmosphere where customer service is consistent with Neiman
Marcus standards
- Proactively
builds positive and productive relationships with vendors, customers,
merchants, etc.
- Provides
consistent and frequent communication so all team members are aware of the
vision, goals, expectations and status
- Maintains
a strong presence on the floor and stays aware of what is happening throughout
the day
- Seeks to
help others by identifying and meeting the needs of their team, customer,
partners, and the community
- Set
strategic objectives and set priorities accordingly
- Develop,
motivate and train the management team in all aspects of the business
- Recognize
great performance and address performance issues
- Review
business with the Division Buyers and discuss action plans that will yield
position results
- Champion
the store's new account and clientele acquisition programs and help motivate
the store team to meet these goals

Profile

- Customer
Focus
- Delegation
- Innovation
Management
- Building Effective Teams
- Managing Vision and Purpose
- Motivated and results driven
- Excellent customer service skills
- Ability to trouble shoot and problem solve
- Merchandising/visual set-up skills
- Bachelor's degree from a four-year
college or university
- 5+ years of related experience
and/or training. Prior retail senior management experience is required.
- Managers
must be willing to work a flexible schedule based on business need, which will
include evenings, weekends and holidays.
- To perform
this job successfully, an individual must be able to perform each job duty
satisfactorily. The requirements listed above are representative of the knowledge,
skills and/or ability required.
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