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Wedding & Gift Registry Consultant, Full Time, Norwalk

Country : USA USA

State : Connecticut

County : Fairfield County

Town : NORWALK

Category : Consulting - Audit

Contract type : Permanent

Availability : Full time

Company presentation

About
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Fully Funded Education Benefits (100% tuition coverage including books and fees)
Instant access to earned wages with PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores

Job description

Job Overview

Bloomingdale's is seeking a client driven Gift Registry Consultant to join the Gift Registry team. As a Bloomingdale's Gift Registry Consultant, you will play a key role in delivering a personalized customer experience to your clients. You will become well versed and educated in merchandise store wide, offering your expertise to customers, couples and gift givers. Building and maintaining client relationships will be a part of your everyday role.

Experience for yourself what makes Bloomingdale's like no other store in the world!

All hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand. Certain criteria must be met to receive the quarterly bonus incentive.

Essential Functions

  • Engaging and welcoming customers to the Gift Registry Department.
  • Delivering an exceptional customer experience.
  • Meeting or exceeding sales and new account goals.
  • Becoming a product knowledge expert, understanding features and benefits of product especially in the Home Department.
  • Commitment to building customer relationships and loyalty through the maintenance of a client book.
  • Utilize technology in the store to maximize customer orders.
  • Helping to build a team environment.

Profile

Qualifications and Competencies

  • High School Diploma or equivalent required.
  • 1-2 years related experience.
  • Prior Home Store related experience and/or training preferred.
  • Exceptional customer Service skills required.
  • Strong communication and leadership skills.
  • Exceptional telephone etiquette.
  • Professional and outgoing demeanor.
  • Experience in building client relationships.
  • Proficient in use of computers (including Microsoft Office and the Internet).
  • Flexible availability including some nights and weekends.
Physical Requirements

  • Position requires prolonged periods of standing/walking around store or department.
  • May involve reaching, crouching, kneeling, stooping and color vision.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
  • Frequently lift/move up to 25lbs.
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